Would you like to have good relations with the people in your department? Do not you usually have conflicts or with your superiors or with your equipment? Unfortunately, conflicts in companies are often not highly valued because they tend to think that create unnecessary tensions in many cases and destroy the work and efficiency in team. If you are someone who you think your role is to unite the team, calming the waters when riots and not confronting the problems, is very likely that you're fooling yourself.
Teams need conflict to run efficiently. Conflict, create teams Mature facing reality without evade. Conflicts are very uncomfortable, yet it is the source of true innovation and continuous improvement.
I usually meet many people in my coaching sessions, I tend to avoid the conflict, they do not want to strain to people who know they will not change or react badly to criticism.
Surely, not get into the thorny issues of equipment, I will continue to report an image of a good person, however, Do you will report an image of good professional?
To change this idea, tienes que redefinir la denominación de buena persona. Tener diferentes opiniones con tus compañeros, discuss important issues, and put the cards face up, will give you a perspective of what it means to be a good person and how you can possibly fit in with good professional.
The conflict management, make mature and efficient equipment
Now, this quiz, is based on how these communications are made:
1.- Avoid BUT. The word "but" when you're in a discussion, nullifies or weakens the first part of the sentence. You can very well understand with an example: "You have delivered an excellent report, but for next time, send it seeks more time to read it before the quarterly meeting ". In this case the weight of the sentence, falls in the correction and what is missing. It is as if we saw the half-empty bottle. Instead, tries to separate these two sentences or using the conjunction "and".
2.- Beware the verb SER. In most personal conflicts, usually include the verb "to be", it's like a dagger pierces the heart. For this avoids phrases like "You're so slow at work", because it is addressed to the identity and focus on the behavior: "The last week has repaired equipment at a rate below average"
3.- Asked by impact of any changes before carrying it out. One of the mistakes that most companies make in, is to implement a system and not discuss with people who will use it, its consequences. First analyzes people and gives your arguments and then takes action, if you still really convinced.
4.- Create a culture of sincerity. Teams that have a direct communication, tend to have a productivity level much higher, that those who give rodeos in its communication. To this, you have to create a culture, where areas for improvement and strengths of the teams say, directly. That is pure maturity. The teams will come to understand it bit by bit and this feedback should never be personally.
If you are interested in learning these techniques Conflict Management, please contact us for more information.
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