A week ago I had the honor of participating in a roundtable of the prestigious journal Human Capital, with colleagues from the world of development. We debated about whether Spain had overcome the crisis, if he had served some, If we learned anything from the crisis, and finally, which could be the future trends leadership level, learning and talent development.
Surely at some point you have not achieved your purpose with someone for failing to use a proper communication. To me it has happened to me. And the absence of good communication prevents us from entering the world of others, reach them, know, namely those of reasons why act and establish quality relationships.
All commercial know that every person is different and when you make a purchase, adaptation to each customer style is crucial if you want to have a high conversion rate sales.
That's the difference between a good business and the typical seller, the strategy used to know in minutes, sometimes seconds, what is the best way to build confidence in the sales process.
Using the same arguments for all customers is the biggest mistake you can get to commit.
There are many techniques to get to know a client, however today we have tools to get to know the basic psychology of a person in seconds.
As with writing graphology, morphopsychology is responsible for entering the psyche of the person through face. Yes, the expression that we have always known “The face is the mirror of the soul” It is fully connected with this discipline.
One of the most useful applications morphopsychology, es la utilización en el campo del coaching ya que vamos a tener mucha información sobre nuestro cliente que nos puede dar pistas de dónde pueden estar los principales obstáculos para avanzar hacia sus objetivos.